Chapter 7 · FAQ
FAQ: quick answers
The questions players ask most, answered in two sentences each.
How big is the welcome package?
Up to €6,000 plus 300 free spins over five deposits. The minimum deposit is €20, or €40 for the fifth.
Does rakeback have wagering?
No. It is credited to your real balance after each session, never expires and can be withdrawn at once.
How long does a withdrawal take?
We review it within 2 business days. After approval the method decides; crypto follows blockchain confirmations.
What are the limits?
€20,000 a week and €50,000 a month for non-jackpot wins. Jackpot wins are not capped.
Do I have to verify?
Yes, before every withdrawal: photo ID, selfie with ID, proof of address.
Is there an app?
It is a PWA you install from the browser on iOS and Android, no app store needed.
How do I contact support?
24/7 live chat on any page or support@luckysboom.de.
Which games count towards wagering?
Slots 100%, live casino 10%, table games and video poker 0%.
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